HealthPoint · Health Information Management

The legacy referring-physician portal, replaced.

HealthPoint gives community and referring physicians a real-time, governed, fully-audited view of their patients' hospital records — so HIM's paper onboarding and the daily records-request queue simply go away. No IT implementation, no interfaces to build.

Three short tours

What it does, in 90 seconds at a time.

Each tour walks one of the three audiences through what they actually do in HealthPoint. Pick the one that matches the job to be done.

Area 1 · For external providers

The clinical portal — every piece of their patient's care, in one place.

A modern interface clinicians adopt without training. Referring physicians see every referral and visit — phone, fax, online — labs and meds in real time, imaging, documents, problems, immunizations and growth charts. No more calling for results. No more days-late fax records.

Clinical portal tour · ≈ 110 sec

A referring physician opens a patient: overview, labs, meds, problems, allergies, imaging, documents, immunizations, growth charts.

Referral tracking · ≈ 30 sec

Submit a referral, then see exactly where it stands — scheduled, cancelled, no-show, never-booked — across every intake channel.

  • ✓ Every referral and scheduled visit — regardless of intake channel (phone, fax, online)
  • ✓ Real-time labs, meds, problems, imaging, documents — no fax dependency, no nightly batch
  • ✓ Cancellations and no-shows surfaced — closing a long-standing visibility gap
  • ✓ Break-the-glass for emergency access — fully audited and governed

Area 2 · For practices joining

Onboarding that doesn't take a packet of paper.

The old way: paper signup, manual credentialing, faxed agreements, weeks of waiting. The HealthPoint way: a practice signs up online, automated checks run against NPI, OIG-LEIE and SAM.gov, the access agreement is e-signed, and HIM approves what passes — from a queue, not a filing cabinet.

Onboarding tour · ≈ 86 sec

From the practice's first form to first login — what the practice does, and what the hospital does.

Practices self-serve

One electronic signup form replaces the paper packet; the lead physician signs the agreement electronically.

Automated checks

NPI Registry, OIG-LEIE, SAM.gov, and breached-password checks run automatically — HIM reviews what passes, not every application.

HIM works a queue

An electronic review queue replaces paper filing — approve, deny, or request more info, with a full audit trail.

Self-service after onboarding

Practices add and remove their own users after they're approved — no tickets, no phone calls.

Area 3 · For HIM and Physician Relations

The admin portal — manage and monitor the whole system.

Where HIM, Physician Relations and Compliance actually run the system: review onboarding applications, manage users and practices, govern break-the-glass, watch the audit log forensically, and tune the system settings.

Admin portal tour · ≈ 96 sec

The HIM-only operational surface: onboarding review, user lifecycle, practice management, audit review, break-the-glass governance, and system settings.

  • ✓ Onboarding review queue — approve, deny, or request info, with all verification results in one view
  • ✓ User and practice lifecycle — archive, transfer ownership, see every action
  • ✓ Audit log review — comprehensive, queryable, exportable for compliance
  • ✓ Break-the-glass governance — review, restrict per user/patient pair, audit
  • ✓ System settings — email templates, identity-verification tiers, AD groups, retention

Built for a security review

A controlled window. Not a second copy.

Read-only by design

External practices can view their patients' records — they cannot chart, order, prescribe, or write to the chart. A controlled window, never a second copy.

Role-scoped, every view audited

Every PHI access is logged at the row level: who, what patient, when, from where, on which screen. Break-the-glass for emergencies is governed and logged separately.

Automated identity verification

Practices self-sign-up; NPI Registry, OIG-LEIE, SAM.gov, and breached-password checks run automatically; HIM approves what passes. No paper packets, no manual credentialing.

Your governance

BAA-backed, runs under your policies, in your environment. HealthPoint extends your EMR — it doesn't export your data.

Embrace & extend

Works with your EMR.

HealthPoint is a presentation layer over the systems you already run — it doesn't replace your EMR. We're specific about what's live versus standards-ready:

Proven in production Altera Sunrise

Real-time clinical data, referrals, documents — live today.

Standards-based Any major EMR, including Epic

Built on HL7 v2 and FHIR — no proprietary lock-in.

Replace the paper, the fax, and the queue.

Have a question about HealthPoint? Ask us — we'll show you how it fits your community-physician workflow and talk through the cutover from your current portal. No obligation.

Ask us about HealthPoint